Frequently Asked Questions

Can't find yours?
Our team remains available.

About Leika

What is the Leia range?

Leia is our comfort mattress range, suitable for both the general public and institutional establishments (universities, hotels, residences for seniors, home care). These products are customizable according to your needs, and even available as white label.

Are Leika products manufactured in Quebec?

A major portion of our medical equipment is designed and manufactured in Quebec, guaranteeing both superior quality and support for the local economy. For now, a small part of our production remains in the United States, Taiwan, and Turkey.

Are Leika equipment reliable and durable?

Our products are manufactured from high-quality materials, subjected to rigorous clinical testing, and designed to withstand intensive use. Their durability and performance are such that they reduce your replacement and maintenance costs.

What types of medical products does Leika offer?

We offer a complete range of therapeutic surfaces, specialized medical mattresses, hospital beds, wound care products, as well as accessories adapted to the prevention, treatment, and comfort of patients, for both institutional and residential sectors.

Are Leika products compatible with the public and private healthcare networks in Canada?

Leika is recognized by the Centre d’acquisitions gouvernementales (CAG – Government Procurement Center). This official recognition attests to our ability to provide reliable goods and services for public contracts, meeting the high standards required by public organizations and the healthcare sector in Quebec. Leika is also a supplier with Mohawk Medbuy, to cover the needs of healthcare facilities in other Canadian provinces.

What distinguishes Leika medical equipment from its competitors?

For over 40 years, Leika has been developing clinically proven medical equipment, designed to support patients at every stage of the care continuum. We combine cutting-edge clinical expertise and constant innovation to meet the real needs of each user.

Choosing a Surface

What is the difference between a preventive, reactive, and dynamic surface?

Leika offers preventive, reactive, and dynamic mattresses and therapeutic surfaces. Each solution is adapted to a specific risk level of pressure injury and the patient’s clinical condition.

-Preventive surfaces reduce the risk of pressure injury occurrence.
-Reactive surfaces actively adapt to body movements and pressures.
-Dynamic surfaces promote healing in patients already affected by pressure injuries.

Do you only offer mattresses for hospitals?

No, our range encompasses everything needed for wound care and well-being: electric beds, therapeutic surfaces, advanced wound care products, specialized covers, seat cushions, and adapted residential equipment.

Can we try the therapeutic surfaces?

Yes, and if you cannot visit one of our showrooms, we offer up to 7 days of free trial to ensure that the therapeutic surface truly meets your needs.

How do I choose the Leika mattress or therapeutic surface that best suits my needs?

Our team of experts will guide you toward the most appropriate solution based on your condition, your environment, and even your budget, particularly through tax credits and tax exemptions for medical equipment.

Rental and Ordering

Do I need to go through a CLSC or hospital to order a medical mattress or wound care product?

No, you can contact us directly. We will be happy to advise you and meet your needs, whether you are a healthcare professional or an individual.

What is the delivery speed for a rental?

We offer fast delivery, generally in less than 3 hours, within a 100km radius (certain conditions apply).

Is it possible to rent medical equipment for a short period?

Yes, the rental of our therapeutic surfaces and medical equipment is flexible, ranging from just one day to indefinitely.

Does Leika offer support and training services?

Yes, our team of clinical experts offers personalized support and training adapted to your care teams to maximize the use, safety, and efficiency of our medical equipment.

Service and Support

Do you offer a turnkey service for medical equipment management?

Yes, Leika offers a complete service including delivery, installation, training, follow-up, maintenance, and repair, to ensure continuity of care and facilitate the management of your medical equipment fleet.

What should I do if my pump beeps or I have a power outage, even at night?

Leika offers support and 24/7 technical assistance, including emergencies and equipment failures. Contact our dedicated team at any time.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. More information on our Policies

Strictly Necessary Cookies

Cette option doit être activée à tout moment afin que nous puissions enregistrer vos préférences pour les réglages de cookie.

Show details Hide details
Analytics

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.