Technical services and clinical support

A specialized team, with a substantial expertise to help you choose the right therapeutic surface for the right patient at the right cost.

Our clinical and technical services are offered in all the health network:

  • Facilities and accommodations of different CSSS
  • University and general medical centres
  • CLSC, long-term care, palliative care

Infection control

he therapeutic surfaces that we rent are disinfected between every patient according to a rigorous protocol established in conjunction with our clinical staff, the providers of cleaning products, as well as with the cooperation of the central sterilization and infection control department of some of our clients.

Whether it is for the Clostridium difficile, the MRSA or any other infection, our mattresses are handled with care from the health center to the disinfection area of our wharehouses for a full disinfection of the product followed by a technical verification.

Acquisition service

  • Delivery period: 2 to 3 working days
  • We respect the warranties of various manufacturers
  • Training available to users
  • Training available to the technical services of the center
  • Fleet management

Rental Service

  • Accross Canada
  • Technical assistance
  • 24 hours a day/7 days a week
  • Disinfection between every patient according to a rigorous protocol
  • Technical verification done between every patient

Fast access to a
clinical support at all times

  • Assessment of intrinsic and extrinsic factors
  • Case follow-up in partenership with the health care personnel
  • Training on therapeutic surfaces given to the health care personnel for a fast adjustment

and repair service

  • Available onsite or in the workshop
  • Qualified technicians
  • Technical assistance
  • Emergency service, 24 hours a day, 7 days a week

Fleet management
and reassignment service

  • Storage of our clients’ therapeutic surfaces
  • Same quality of service than a rental
  • Delivery period of 3 hours *
  • Technical assistanceDisinfection between every patient according to a rigorous protocol
  • Technical verification done between every patient

Our Mattresses

Through our initiatives , the company aims to always identify current and emerging customer needs in order to consolidate our position as a market leader.
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